Privacy Policy

1. Information We Collect

We collect information in the following ways:

Personal Information

Information that can identify you (“Personal Information”), including but not limited to:

• Name, email address, phone number, and billing information.
• Credit card details (processed via a third-party PCI-compliant payment processor).
• Travel details such as pickup/dropoff locations, itineraries, passenger information, and preferences.
• Corporate affiliations (e.g., employer name, title, and assistant/agent contact information).
• Communications with our team via phone, email, or booking forms.

Non-Personal Information

Data that does not identify you directly, such as browser type, device identifiers, IP addresses, pages visited, cookies, and aggregated site usage data.

2. How We Collect Information

• Directly from you: when you book travel, request a quote, subscribe to communications, or interact with our team.
• Automatically: when you visit our website or use our apps, via cookies, log data, analytics tools, and pixel tags.
• Through partners: including affiliates, booking platforms, or marketing providers.

3. How We Use Information

We may use Personal Information to:

• Process and confirm bookings and payments.
• Send confirmations, updates, receipts, and itineraries.
• Provide customer support and respond to inquiries.
• Personalize our website and services.
• Send promotional materials (when permitted).
• Improve website security and performance.
• Comply with legal obligations and enforce terms of service.

4. How We Share Information

We may share information as follows:

• Service Providers: with vendors that process payments, provide booking technology, or deliver communications.
• Affiliates & Chauffeur Partners: to fulfill your reservation.
• Legal Requirements: if required by law, court order, or government request.
• Business Transfers: in connection with mergers, acquisitions, or reorganization.

We do not sell or rent your Personal Information to unaffiliated third parties for their own marketing purposes.

5. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools (including Google Analytics and Meta/Facebook Pixel) to:

• Recognize returning visitors.
• Improve site functionality.
• Deliver relevant advertising.

You may disable cookies in your browser settings; however, some site features may not function properly.

6. Security

We use reasonable administrative, technical, and physical measures to protect your information, including SSL encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security.

7. International Transfers

If you access our Services outside the United States, your data may be transferred to and processed in the U.S., where privacy protections may differ.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or request deletion of your Personal Information.
• Opt out of marketing communications by clicking “unsubscribe” or contacting us.
• Restrict or object to certain data processing activities.

To exercise these rights, contact us at: privacy@vipride.com.

9. Children’s Privacy

VIPRide Services are intended for users aged 18 and over. We do not knowingly collect Personal Information from children under 13. If you believe we have collected such information, please contact us and we will delete it.

10. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will indicate the latest version.

11. Contact Us

For questions or privacy requests, contact:

VIPRide International, LLC

14747 N. Northsight Blvd #111-223

Scottsdale, AZ 85260

Email: privacy@vipride.com

Phone: 877-474-4847